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FCA says focus on top managers is not enough to drive cultural change

Regulator continues focus on trying to improve conduct at financial institutions with discussion paper on the topic

FCA says focus on top managers is not enough to drive cultural change

Changing culture in financial services needs a "whole-system approach" and not just a focus on the those at the very top of banks and fund managers, according to the Financial Conduct Authority's latest thinking.

The UK markets watchdog on Monday published a discussion paper entitled Transforming Culture in Financial Services, which contains a series of essays by regulators, industry executives and academics — and admits there is no "quick fix" to improving conduct.

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