Investment Banking

HSBC eyes AI bots to replace back office jobs

The UK lender is interested in using AI agents created by a tech startup

HSBC is interested in automating functions within its markets business, people familiar with the talks told FN
HSBC is interested in automating functions within its markets business, people familiar with the talks told FN Photo Illustration: FN Staff

HSBC is looking to automate some back office jobs using AI to boost its investment bank’s returns, Financial News has learned.

The UK bank has held discussions with British startup CausaLens about rolling out AI agents within its corporate and institutional banking division, according to people familiar with the matter.

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The 6 Miles of Water Keeping Global Markets on Edge