Bank of America’s newly appointed Chief Technology and Information Officer Hari Gopalkrishnan said he expects to push a steady stream of AI-focused releases in the coming months.
To do so, he is tapping the company’s $13 billion technology budget for 2025, $4 billion of which has been set aside for developing new technologies like artificial intelligence, he said. Plans include building more job-specific AI features for employees and serving more personalized financial information to customers.