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Deutsche Bank to monitor staff WhatsApp messages

Symphony said Deutsche Bank employees could now 'communicate with clients anytime, anywhere via their preferred chat platform'

Deutsche Bank CEO Christian Sewing
Deutsche Bank CEO Christian Sewing Photo: Thomas Lohnes/Getty Images)

Deutsche Bank has begun recording and monitoring some of its employees’ WhatsApp messages, five weeks after Financial News revealed some of the world’s biggest banks were testing new tech to track staff communication on the popular messaging app.

The technology has been developed by Symphony, the communications provider for banks set up to rival Bloomberg, to help compliance teams better monitor employees’ communication.

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