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Fintech

The real (and less obvious) fintech threat to banks

Many had thought a breakdown of trust would hurt the retail bank sector, but perhaps it is wholesale banking that needs to worry

The real (and less obvious) fintech threat to banks
Photo: iStockphoto

Experts differ on how much of a threat fintech disrupters pose to the big banks. Yet on one thing there has been pretty wide agreement: they are more of a worry for retail businesses than those at the wholesale end of the industry.

The financial crisis resulted in such a loss of trust among retail customers that they would be rushing to take their business elsewhere. Consumer-friendly technology companies in particular would run rings round the stolid and untrustworthy banks, creaming off the most lucrative parts of their business.

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