Thomson adopts direct approach

To secure a GAR compromise, Equitable's new chief executive pledges to deal directly with policyholders

Monday 23 April 2001 at 16:00

Charles Thomson, newly appointed chief executive at Equitable Life, likes to refer to himself as an escaped actuary.

Totally unstuffy, his style marks a welcome contrast to previous attitudes at the life assurer, which can be reasonably described as the opposite.